Privacy Policy

1. About this policy

This privacy policy explains how Sankey Software handles personal information collected through this corporate website. This website is primarily informational and does not require visitors to create an account.

2. Information you provide

If you contact us by email, we may receive information such as your name, email address, organisation and the contents of your message. We use this information to respond to your enquiry, provide support, discuss our products or services, and maintain appropriate business records.

3. Technical information

Like most websites, our hosting provider may process limited technical information needed to deliver and secure the site, such as IP address, browser information, request logs and security-related metadata. We do not use this corporate website to build advertising profiles about visitors.

4. Cookies and analytics

This version of the Sankey Software website does not set its own advertising cookies or behavioural tracking cookies. If analytics or other optional third-party services are added in future, this policy will be updated where required.

5. How we use personal information

We may use personal information where necessary to respond to enquiries, provide requested support, manage business relationships, protect our systems, comply with legal obligations, and pursue legitimate business interests in operating Sankey Software.

6. Sharing information

We may share information with service providers where reasonably necessary to operate our website, email systems, infrastructure or business. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims. We do not sell personal information.

7. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, support and business-record requirements.

8. Your rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including rights of access, correction, erasure, restriction, objection and data portability. You may also have the right to complain to the UK Information Commissioner's Office.

9. Contact

For privacy questions or requests, contact support@sankeysoftware.com.

Sankey Limited
Unit 29 Highcroft Industrial Estate
Enterprise Road
Waterlooville, Hampshire, PO8 0BT
United Kingdom

10. Changes to this policy

We may update this policy from time to time to reflect changes to this website, our services, or legal and regulatory requirements. The latest version will be published on this page.